Problem
Teams often ask whether a new workflow should become a new identity or just another shared workspace. The wrong choice usually creates either unnecessary coupling or unnecessary fragmentation.
Short workflow
- Ask whether the new workflow needs its own inbox, tokens, or sensitive app state.
- If yes, create a new identity.
- If the workflow mainly needs collaboration across existing identities, create or use a shared workspace.
- Link the planning work back to the relevant identities instead of collapsing them together.
Choose a new identity when
- It needs a separate mailbox
- It needs its own API token boundary
- It should be removable without affecting other workflows
- It owns distinct operational state
Choose a shared workspace when
- Several identities need the same planning board
- The main need is coordination, not a new inbox
- Operators need a collaborative layer across existing identities
Default rule
Use identities for separation and workspaces for collaboration. If you are unsure, start with a new identity first.
